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Waterproof Frame Bag – keepbike

Our Commitment to You

Your journey with our products doesn’t end at purchase—it’s just beginning. We provide after-sales technical support to ensure you enjoy our products without any hassle. Whether you need help with setup, troubleshooting, or understanding features, our dedicated support team is ready to assist you.

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FAQs

Please read our FAQs page to find out more.

Does My Luckeep E-Bike Come Pre-Assembled?

To prevent damage during transportation, we keep each Luckeep X1 in a pre-assembled state at the factory. This means that all users can assemble the Luckeep X1 within 10 minutes by following the user manual or our assembly tutorial videos. For unboxing and setup instructions, please follow the guidelines on ourYouTube channel.

The speed for each PAS level of Luckeep ?

PAS1 Top speed 16mph

PAS2 Top speed 18mph

PAS3 Top speed 20mph

PAS4 Top speed 23mph

PAS5 Top speed 30+mph

What is the suitable height range for riding the Luckeep ?

With the adjustable seat height of the Luckeep X1, riders ranging from 5'4" to 6'4" (162cm - 195cm)can enjoy the best riding experience (height parameters based on user feedback for the Luckeep X1).

Do I need a special license to ride an E-Bike?

Luckeep E-bikes are designed under US regulations. Therefore riders will not need any special license to ride our bikes. This is true only of Luckeep branded bikes and does not carry over to all other types of electric bikes.

Have Luckeep's electric bikes been safety certified?

All Luckeep electric bikes for sale have passedUL 2849international certification and undergone tens of thousands of laboratory tests to ensure that every Luckeep electric bike leaving the factory has the best performance.

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